Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in The FOIP Act, Section 1(n), is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in a context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with Shift to Learn.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Shift to Learn controls data of your personal information that you share with us, like the information you provide in your user profile, along with tracked information. This information includes but is not limited to name, email, current city of residence, the modules you have completed, user feedback, and user testimonials.

We use your personal information to allow us to provide Shift to Learn and its services to you, and track module progress reports/attendance/participation. Upon submitting a testimonial, you will be added to our testimonial directory where your testimony may be shared on Shift to Learn. We will not share your personal information with unauthorized third parties.

WHEN DO WE COLLECT INFORMATION?

We collect Personally Identifiable information from you when you register on Shift to Learn, sign up for a module, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on Shift to Learn to provide us with feedback on our Contents or services. Personally, Identifiable Information is defined as information that can be used to identify you, and this information can include but is not limited to name, email, and current city of residence. It is your responsibility to provide Shift to Learn with accurate Personally Identifiable Information to the best of your ability. If you provide inaccurate information, it may affect your ability to use the Shift to Learn website, the information you receive from Shift to Learn, your ability to participate in or complete Shift to Learn modules, and/or our ability to contact you. For instance, it is pertinent that you provide a current email address because that is our principal method of communicating with clients and properly providing our basic services.

HOW DO WE USE YOUR INFORMATION?

Shift to Learn uses this information in order to improve the quality of the website, provide more useful services to our users after analyzing statistics and user behavior, and measure demographics and interests to better know our user base. This information may also be used in order to support security on Shift to Learn.

Shift to Learn may use your information to:

Personalize your experience and allow us to deliver the type of Content offerings in which you are most interested.
Respond to your inquiries.
Provide technical support.
Quickly process your transactions.
Ask for ratings and reviews of services or Contents.
Follow up with them after correspondence (email or phone inquiries).
Send to the user emails to inform you about new features of Shift to Learn, ask for feedback, or provide other relevant information about our services.

HOW DO WE PROTECT YOUR INFORMATION?

Shift to Learn is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to Shift to Learn as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

When you pay for our contents/services, including a module, Shift to Learn will NOT share your credit card information with anyone. The payment service on Shift to Learn is verified to ensure your financial protection.

Shift to Learn is authorized to share your Personally Identifiable Information with government authorities or for legal purposes when we feel it is appropriate to take action regarding the law or protect and defend the legal rights of 2244493 Alberta Ltd., Shift to Learn, our users, etc.

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include Shift to Learn hosting partners and other parties who assist us in operating Shift to Learn, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce Shift to Learn’s policies, or protect our or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD-PARTY LINKS

Occasionally, at our discretion, we may provide links to sites that are not operated and/or owned by Shift to Learn (“Third-Party Sites”). We, therefore, have no responsibility or liability for the content and activities of these linked sites. We recommend that you review the Third-Party privacy policies as is necessary to understand how they collect and use your Personally Identifiable Information.

CONTACT US

If there are any questions regarding this privacy policy, you may contact us at shift.dv@ucalgary.ca.

Last Updated: April 24, 2022